Welcome to the Next Generation of Style.
Step into the exclusive XZAQLI collection
Step into the exclusive XZAQLI collection
Step into the exclusive XZAQLI collection
Step into the exclusive XZAQLI collection
Step into the exclusive XZAQLI collection
Step into the exclusive XZAQLI collection

Privacy Policy

1. XZAQLI – Terms of Service

Last Updated: May 22, 2026

Welcome to XZAQLI! These Terms of Service (“Terms”) are a legal agreement between you and XZAQLI (“we,” “us,” or “our”) regarding your use of our website (the “Service”). By accessing our site or making a purchase, you agree to these Terms. If you do not agree, please do not use the platform.

1. Eligibility & Accounts

  • Age Requirement: Our website is built for shoppers who are 13 years of age or older. By using our store, you confirm you meet this age requirement.

  • Account Responsibility: To access certain features or memberships, you may need to create an account. You are responsible for keeping your login credentials confidential and secure. If you suspect your account has been compromised, contact us immediately through our official website contact support form.

2. Purchases, Pricing & Memberships

  • Pricing & Authorization: We reserve the right to update product pricing and promotional offers at any time. By completing a purchase, you authorize our third-party payment processors to charge your selected payment method for the total amount, including applicable taxes and shipping fees.

  • Recurring Memberships: If you sign up for a periodic subscription or membership, your account will be billed automatically on a recurring basis until you cancel. You can cancel your membership at any time through your profile’s Billing tab or by submitting a support ticket.

3. Shipping, Returns & Refunds

  • Shipping: Products are made-to-order and shipped to the address provided at checkout. Shipping rates and delivery estimates are calculated during the checkout process.

  • Returns: We want you to love your gear. We accept returns and issue full refunds for any manufacturing defects or damaged items reported within 30 days of the purchase date. Because items are custom-made to order, we cannot accept returns or offer refunds for non-defective items.

4. Intellectual Property & Rules of Conduct

  • Ownership: All graphics, designs, logos (including the XZAQLI brand patterns), text, and website materials belong exclusively to XZAQLI or our licensors. You may use our site strictly for personal, non-commercial shopping.

  • Prohibited Actions: You agree not to use our Service for illegal activities, reverse-engineer any portion of the site, distribute malicious code, or infringe upon our intellectual property or the rights of others.

  • Feedback: We love hearing from you! If you submit ideas or suggestions to improve our products, you agree that XZAQLI can use those ideas without restriction or financial obligation.

5. Account Termination & Liability

  • Suspension: We reserve the right to suspend or terminate your access to the store at our discretion if these Terms are violated.

  • Disclaimers: Our products and services are provided on an "as-is" and "as-available" basis. While we strive for absolute perfection, XZAQLI is not liable for any indirect, unexpected, or incidental damages resulting from your use of the site.

6. Governing Law & Contact

These Terms are governed by the laws of the State of California. If you have any questions, feedback, or need help with an order, please reach out to us directly through our on-site Support and FAQ link at the bottom of the page.

2. XZAQLI – Privacy Policy

Last Updated: May 22, 2026

At XZAQLI, we respect your privacy. This policy explains what personal information we collect through our shop website and how we use it.

1. Information We Collect

We collect information you provide directly to us, as well as data gathered automatically when you browse our store:

  • Account & Order Information: Your name, email address, phone number, billing address, and shipping address when you make a purchase or register an account.

  • Payment Information: Payment card details are processed securely by our third-party payment vendors. We do not store your full financial data.

  • Device & Usage Data: Your IP address, browser type, device information, and browsing behavior (collected via cookies and tracking pixels) to help us analyze site traffic and improve your shopping experience.

2. How We Use Your Information

We use your data strictly to run our business efficiently, including:

  • Processing and shipping your orders.

  • Communicating order updates or responding to support inquiries.

  • Enhancing website security, preventing fraud, and analyzing store performance.

  • Providing tailored marketing and promotions (which you can opt out of at any time).

3. Sharing Your Data

We only share your information with trusted partners necessary to run our shop, specifically:

  • Service Providers: Third-party entities that assist us in hosting our e-commerce storefront, processing payments, and shipping your products.

  • Analytics & Ads: Unaffiliated tools (like Google Analytics) to help us understand site traffic and serve relevant advertisements.

  • Legal Obligations: If required by a lawful subpoena, court order, or government regulation.

4. Cookies & Targeted Advertising

We use cookies to remember your preferences and optimize site features. You can disable cookies through your browser settings, though some store features may stop working correctly. To opt out of targeted web ads or third-party tracking, you can adjust your preferences via the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) opt-out platforms, or use the Global Privacy Control (GPC) signal on your browser.

5. Your Privacy Rights (CCPA / GDPR / UK)

Depending on your location (such as California, the UK, or the EEA), you have specific legal rights regarding your personal information, including the right to:

  • Access or receive a copy of the data we hold about you.

  • Correct inaccurate info or Delete your personal data.

  • Opt Out of any data exchanges that could legally be classified as a "sale" or "sharing" of info for targeted advertising.

To exercise any of these rights, simply submit a privacy request through our website's secure contact portal.

6. Security, Retention & Children's Privacy

  • Security: We use industry-standard physical and electronic safeguards. While no online store is 100% unhackable, we do our best to protect your data.

  • Retention: We only keep your information for as long as necessary to fulfill your orders, provide account features, or comply with tax and legal requirements.

  • Minors: Our store is intended strictly for users aged 13 and older. We do not knowingly collect data from children under 13.

7. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our practices or laws. Any updates will be posted directly to this page with a revised "Last Updated" date.

Contact Us

If you have any questions or privacy concerns, please open a inquiry directly via the Returns & FAQ / Support channel on our storefront.